Chris Collins, VP of Telecommunications to speak at IAUG Conference

Chris Collins, VP of Telecommunications to speak at IAUG Conference


Tampa, FL[May 10, 2011] — Chris Collins, Vice President of Telecommunications for Mission Critical Solutions, has been selected to present at the IAUG Global Education Conference in Boston. The presentation, Creating Overlay Centers of Excellence, will provide users and developers with information on how to create Avaya Communication Centers that leverage the abilities of existing telephony systems to enable users to excel within their current environments.


Chris states, “I am flattered by the opportunity to present at the most important event for Avaya's customers.  I am looking forward to sharing my thoughts and ideas for how businesses can continue to empower their employees to delight customers.”


Chris Collins brings 26 years experience in the Telecommunication industry including 12 years with Avaya Channel Partners. During his tenure with MCS, Chris has maintained a steady growth of our Telecommunications Division, with outstanding customer satisfaction.  Chris is also responsible for overseeing our Programs Division.


“Creating Overlay Centers of Excellence is designed to provide users and developers with the challenges, the features, and the knowledge to build telecommunication centers that utilize the functionality and ability of Avaya, while still meeting the demands of the customer ”Chris added. The use of a centralized system will help achieve the desired results and offer continued customer satisfaction. Chris will discuss several platforms and solutions for creating Centers of Excellence for diverse technology environments.


Unified Communications will also be a key topic discussed during his session on May 22nd from 3:15 – 4:30 in Room 206 at the John B. Hynes Veterans Memorial Convention Center. Chris’ session will also be recorded and shared after the conference for those who are unable to attend the session in person.

Mission Critical Solutions (MCS) provides a single point of accountability for reliable and cost-effective technology solutions.  By adapting and responding to our customers evolving needs, MCS minimizes risk and maximizes mission success. We offer the best solutions and products tailored to our clients’ needs while we ensure quality and minimize cost.  MCS has a proven track record of success throughout all market segments, including Federal, State & Local government agencies, commercial as well as the private sectors.   


About Mission Critical Solutions:  Mission Critical Solutions (MCS) is a leading-edge technology solutions provider, headquartered in Tampa, Florida. MCS provides a broad range of Technology products and services organized in six core lines of business – Information Technology, Telecommunications, Security, Technology Infrastructure & Specialty Contracting, Audio Visual Solutions, and Building Automation. MCS has demonstrated consistent growth during the past 23 years with locations in 16 states. With the majority of staff possessing high-level security clearances, MCS is a preferred vendor to the US Military as well as numerous government agencies and private sector organizations focused on secure solutions. In support of its domestic customers, MCS has established a national presence through its branch and project offices located across the United States, as well as, deploying in support of numerous projects overseas. Dedicated to product agnostic solutions tailored to best fit our customer’s needs, MCS provides tomorrow’s technologies for today’s challenges.