Unified Communications

Federal

THE MCS DIFFERENCE

At MCS of Tampa, we deliver Unified Communications (UC) solutions that integrate all your communication channels into a secure, seamless platform.

From IP telephony and video conferencing to messaging, email, mobility features, and advanced call control, our solutions are designed to enhance collaboration and improve efficiency across agencies and field operations.

We understand the critical nature and specialized requirements of federal missions, where secure and reliable communication is essential. That’s why MCS provides flexible engineering and dependable support—ensuring systems are deployed and maintained without interrupting day-to-day operations. Our feature-rich, mobility-enabled options give your teams the tools to collaborate effectively while maintaining the highest standards of security and compliance.

With MCS, you can focus on your mission objectives while we deliver the secure, resilient, and innovative communications infrastructure your agency depends on.

Services Provided

SIP Integration (Session Initiation Protocol)

A system that allows for streamlined connectivity between various communication channels, including video conferencing, voice calls, and instant messaging.

Telephony

Telephony is the process for any telecommunications services that enable voice, fax, and data transmission. This includes traditional POTS and PSTN, DECT, and PBX, mobile telephony, VoIP/cloud, and FoIP.

Voice over IP (VoIP)

VoIP is a subset of telephony that allows voice communications over broadband internet, rather than traditional analog/landline phones.

Video teleconferencing (VTC)

VTC technology allows multiple users in multiple locations to share video and audio simultaneously. The most common brands are Zoom, Google Meet, Cisco WebEx, MS Teams, and GoToMeeting.

Fixed-mobile convergence (FMC)

This technology connects wired and mobile services into a single integrated platform and phone number. This provides a simpler experience for users and increases productivity.

Where We’ve Delivered

Locations we’ve proudly managed Unified Communications installations.

U.S. Air Force – MCS has implemented Base Telecommunications Systems (BTS) contracts for two decades. This support includes voice switch maintenance on a variety of PBX systems from Avaya & Nortel, Cisco, Unify (Siemens) and more, and operation and maintenance for both inside and outside copper and optical fiber cable plants.

U.S. Space Force, Veteran’s Administration, Air Force Reserve Command, National Guard, Federal Bureau of Investigations.

The MCS Difference

JITC-certified, BAA Compliant
Full-service, turn-key installations
Scalable and reliable solutions
Complete project management, from planning to installation
Personnel with any required security clearances
Multivendor integrated solutions
PMI-certified Program and Project Management Professionals (PgMPs and PMPs)
ISO 9001:2008 Registered Quality Management System Processes

We Specialize in these Systems/Products

Telecommunications Certification

UC Applications & Platforms

Infrastructure & Integration

Other manufacturers and systems – 25+ years as a systems integrator in
the Telecommunications/UC marketplace; MCS has the capabilities to plan,
build, and implement any solutions for mission-critical initiatives.

Get in Touch

UC offers a unified, consistent interface across all devices and media types. This integration of hardware, software, and services improves collaboration, expedites communication procedures, and boosts overall communication efficiency.

Unified Communications has developed from simple phone systems to strategic platforms that revolutionize organizational workflows and enable contemporary workplace communication in today’s mixed work environments. MCS of Tampa provides the expertise to implement complex UC initiatives.

MCS of Tampa also provides Professional Services. Learn More

Unified Communications

Federal