Unified Communication

Engineering

Unified Communications

THE MCS DIFFERENCE

At MCS of Tampa, we specialize in the design and integration of Unified Communications (UC) systems that bring all your enterprise communication channels together into one seamless platform.

From IP telephony, video, and messaging to conferencing, mobility features, content sharing, and advanced call control, we ensure your organization’s communications are intuitive, reliable, and built for the future.

Every business faces challenges when consolidating complex systems. That’s why our approach emphasizes value, simplicity, and efficiency— helping you avoid the frustration of costly, overwhelming UC projects. Our team of experts designs solutions tailored to your needs, creating communication environments that are scalable, user-friendly, and ready to grow with your business.

With MCS, you get more than just technology. You get a trusted partner committed to delivering clarity, connectivity, and confidence in every solution we design.

Services Provided

Voice over IP (VoIP)

VoIP is a subset of telephony that allows voice communications over broadband internet, rather than traditional analog/landline phones.

Telephony

Telephony is the process for any telecommunications services that enable voice, fax, and data transmission. This includes traditional POTS and PSTN, DECT, and PBX, mobile telephony, VoIP/cloud, and FoIP.

Fixed-mobile convergence (FMC)

This technology connects wired and mobile services into a single integrated platform and phone number. This provides a simpler experience for users and increases productivity.

Video teleconferencing (VTC)

VTC technology allows multiple users in multiple locations to share video and audio simultaneously. The most common brands are Zoom, Google Meet, Cisco WebEx, MS Teams, and GoToMeeting.

SIP Integration (Session Initiation Protocol)

A system that allows for streamlined connectivity between various communication channels, including video conferencing, voice calls, and instant messaging.

Where We’ve Delivered

Locations we’ve proudly managed Unified Communications installations:

U.S. Naval Air Station Pensacola – MCS provides operation and maintenance support for the Florida Base Communications Offices (BCO). This support included installation of 90+ Avaya PBX systems, as well as maintenance and installation services for inside and outside plant copper and optical fiber distribution systems.

Grand Canyon National Park, Department of State, U.S. Army, U.S. Navy, U.S. Marine Corp, U.S. Drug Enforcement Agency.

The MCS Difference

Full-service, turn-key installations
Scalable and reliable solutions
Complete project management, from planning to installation
Personnel with any required security clearances
Multivendor integrated solutions
PMI-certified Program and Project Management Professionals (PgMPs and PMPs)
ISO 9001:2008 Registered Quality Management System Processes

We Specialize in these Systems/Products

Telecommunications Certification

UC Applications & Platforms

Infrastructure & Integration

Other manufacturers and systems – 25+ years as a systems integrator in
the Telecommunications/UC marketplace; MCS has the capabilities to plan,
build, and implement any solutions for mission-critical initiatives.

Get in Touch

UC provides a cohesive and uniform experience across all devices and media formats. The amalgamation of hardware, software, and services enhances cooperation, accelerates communication processes, and elevates overall communication efficacy.

Unified Communications has evolved from basic telephone systems to strategic platforms that transform corporate operations and facilitate modern workplace communication in today’s hybrid work contexts. MCS of Tampa has the proficiency to execute intricate UC initiatives.

MCS of Tampa also provides Professional Services. Learn More

Engineering