Unified Communications

Commercial

THE MCS DIFFERENCE

At MCS of Tampa, we specialize in delivering Unified Communications (UC) solutions that bring all your business communication tools into a single, seamless platform.

From IP telephony and video conferencing to messaging, email, content sharing, mobility features, and advanced call control, our solutions are designed to keep your teams connected— anytime, anywhere.

We understand that communication is the backbone of every successful organization. That’s why we deliver flexible engineering and reliable support without disrupting your daily operations. With MCS, you gain the convenience, mobility, and feature-rich options that modern businesses demand, empowering your team to collaborate more effectively and focus on what matters most—growing your business.

Services Provided

Fixed-mobile convergence (FMC)

This technology connects wired and mobile services into a single integrated platform and phone number. This provides a simpler experience for users and increases productivity.

SIP Integration (Session Initiation Protocol)

A system that allows for streamlined connectivity between various communication channels, including video conferencing, voice calls, and instant messaging.

Telephony

Telephony is the process for any telecommunications services that enable voice, fax, and data transmission. This includes traditional POTS and PSTN, DECT, and PBX. mobile telephony, VoIP/cloud, and FoIP.

Video teleconferencing (VTC)

VTC technology allows multiple users in multiple locations to share video and audio simultaneously. The most common brands are Zoom, Google Meet, Cisco WebEx, MS Teams, and GoToMeeting.

Voice over IP (VoIP)

VoIP is a subset of telephony that allows voice communications over broadband internet, rather than traditional analog/landline phones.

Where We’ve Delivered

Locations we’ve proudly managed Unified Communications installations:

Office of Disaster Assistance (Federal Agency) – MCS provides 24/7/365 on-site and remote maintenance and engineering support for their multisite, networked call center facilities.

Hillsborough County Public Schools, Medline Industries, Scansource, Norfolk Southern Railway, Pinellas County School District.

The MCS Difference

Full-service, turn-key installations
Scalable and reliable solutions
Complete project management, from planning to installation
Multivendor integrated solutions
PMI-certified Program and Project Management Professionals (PgMPs and PMPs)
ISO 9001:2008 Registered Quality Management System Processes

We Specialize in these Systems/Products

Telecommunications Certification

UC Applications & Platforms

Infrastructure & Integration

Other manufacturers and systems – 25+ years as a systems integrator in
the Telecommunications/UC marketplace; MCS has the capabilities to plan,
build, and implement any solutions for mission-critical initiatives.

Get in Touch

UC provides a consistent, unified interface that is compatible with all media types and devices. The integration of hardware, software, and services enhances collaboration, expedites communication procedures, and increases overall communication efficiency.

Unified Communications has evolved from basic phone systems to strategic platforms that facilitate modern workplace communication and revolutionize organizational operations in the mixed work environments of today. MCS of Tampa provides the required expertise necessary to execute intricate UC projects.

MCS of Tampa also provides Professional Services. Learn More

Unified Communications

Commercial